![]() I attempted to run Disk -> Surface Test as suggested, but then HD Sentinel crashes and sometimes crashes my whole computer as well. I see the status of a few of my disks is listed as ? and ? with no data available for those USB 3.0 HDD's. OK, I downloaded and installed a fresh copy of HD Sentinel. If there is still an issue, we can investigate further. (assuming you had Hard Disk Sentinel Pro)Ģ) if you see similar (I do not think - but maybe) then you can try to delete HDSentinel.INI and then launch again, just to check with default settings. stored) then usually it is not required to enter again after the reinstallation: if you simply install the latest installer in the same directory, then it should use all details (including the existing license).ġ) completely install the latest installer. ![]() If you install in the same folder (where all settings, statistics, data files etc. ![]() Yes of course, your license code can be re-used after the reinstallation. Not sure, but maybe the update not finished completely and one or more file(s) could be missing. If you do not see HDSentinel.EXE in the Task Manager, then yes, it is surely not running. I double checked the last month but I can confirm that no email received about similar. Thanks for the response and any help is much appreciated. Will my initial activation code work on a reinstall? If I continue to have problems with HD Sentinel on my home media server, can I transfer the program to a different computer? I only bought a one computer license, but I expected it to work on my server. ![]() If I don't hear from support, I guess I'll try to uninstall and reinstall the program. I sent a support email request to HD Sentinel but have received no response. ![]() HD Sentinel is not running as per Task Manager. I know how to restore a program that is "hidden" but running in the background. When you launch it, do you see its tray icon (disk temperature)? - Noĭo you see HDSentinel.exe in Windows Task Manager? - NoĪll I get is the initial standard pop up screen asking me if I want HD Sentinel to change the contents of the computer, to which I say yes, then the program looks like it is loading, but after a while it just goes away. ![]()
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